About us

Two Surrey repair shops, run by the people on the bench.

We fix phones, laptops, tablets and consoles for people who would rather keep the device they already own — with a firm price agreed before any work starts.

Independent, local, and built around the bench.

Phone Repair Experts is an independent repair shop for phones, laptops, tablets and game consoles, with two counters: 96 Walton Road in East Molesey and 196 High Street in Hampton Hill. We are the people you bring a device to when something has stopped working and you would rather fix it than replace it.

Everything we do follows the same routine. You describe the fault, we diagnose the device in front of you, we explain what is wrong in plain English, and we quote a firm price before a single screw comes out. Most phone screens and batteries are finished the same day, often within the hour, while laptops and consoles usually need a day or two on the bench for board-level work, data recovery or a deep clean.

We look after everyday customers first: people with a cracked screen who need their phone back before the school run, students with a laptop that will not charge, families with a console that has overheated one time too many, and small businesses that cannot wait a fortnight for a manufacturer’s repair centre. Whatever the device, you get the same 12-month warranty on the part we fitted and the work we did.

The online booking you are using was built by our own team, for our own shops. It talks directly to the workshop system our technicians work from, so the repair you select online is the repair we actually book in — with the price you were shown. No call centre, no middleman, no surprise invoice when you collect.

Bring it in, or book a slot first.

Booking online takes under a minute and holds a time at whichever shop is closer. Walk-ins are always welcome too.

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